1. Cancellation
- 30+ days before travel: Full refund less a ₹1,500 service fee
- 21-29 days before travel: 70% refund
- 10-20 days before travel: 50% refund
- Less than 10 days before travel: No refund
2. Refund Processing
All refunds will be made back to the original source account within 10-14 working days.
3. Rescheduling
Clients have the option to reschedule their experience to a later date of their choice, subject to availability.
Any price difference between the original and rescheduled experience will be borne by the client.
Once an experience is rescheduled, it cannot be later cancelled or refunded.
4. No-Show Policy
If a client fails to show up for the experience without prior notice, it will be considered a no-show, resulting in no refund.
5. Force Majeure
In the event of circumstances beyond our control, such as natural disasters or unforeseen events, a force majeure clause may apply, allowing for exceptions to the regular cancellation policy.
In such cases, alternative arrangements or a rescheduled experience will be offered.
6. Contact
For questions regarding cancellations, refunds, or rescheduling:
Itiniq Travels