1. Introduction
Welcome to Itiniq Travels. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or interact with our services.
2. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- City or country of residence
- Travel preferences and trip requirements
- Number of travellers
- Payment-related information required for bookings, processed through secure payment providers
- Communications exchanged through email, WhatsApp, or enquiry forms
- Website usage information such as browser type, IP address, and pages visited
3. How We Use Your Information
Your information may be used to:
- Respond to enquiries and trip requests
- Create customized travel itineraries
- Process bookings and reservations
- Coordinate with accommodation providers and local partners
- Send booking confirmations and travel updates
- Improve our website and customer experience
- Comply with applicable legal obligations
4. Sharing of Information
We do not sell your personal information.
We may share relevant details only with trusted service providers involved in delivering your trip, including hotels, transportation providers, activity operators, and payment processors, solely to facilitate your booking.
Information may also be disclosed where required by law or governmental authorities.
5. Cookies and Analytics
Our website may use cookies and analytics tools to understand visitor behaviour and improve website performance. You may disable cookies through your browser settings, although certain features may not function properly.
6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, or maintain business records.
8. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
Requests may be submitted using the contact details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children's Privacy
Our services are not intended for children under the age of 18 without parental or guardian involvement.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated effective date.
12. Contact Us
For privacy-related questions, please contact:
Itiniq Travels